Privacy Policy
Disclaimer
Effective Date: September 21, 2026
Last Updated: September 21, 2026
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Erdmann & Jaquez LLC, doing business as Palo Verde Insurance Agency ("Palo Verde Insurance," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, paloverdeinsurance.com (the "Site"), how we use it, who we share it with, and the choices available to you.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are
Palo Verde Insurance Agency is a licensed insurance agency operating in the State of Texas, offering life, health, accident, home, and auto insurance products. Our legal entity name is Erdmann & Jaquez LLC.
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Contact information: Email: admin@paloverdeinsurance.com
Website: https://www.paloverdeinsurance.com
2. Information We Collect
We only collect personal information that you voluntarily provide to us directly through the Site. Currently, this is limited to information submitted through contact or quote request forms, including:
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First and last name
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Email address
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Phone number
We do not currently collect Social Security numbers, driver's license numbers, health information, financial account information, or other sensitive personal data through the Site. If this changes in the future (for example, if we add online applications that collect this type of information), we will update this Privacy Policy before collecting it, and we will describe how that information is collected, used, and protected at that time.
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We do not knowingly collect information from anyone in a way that isn't the result of you actively filling out and submitting a form on our Site.
3. How We Use Your Information
When you submit your information through our Site, it is stored in our business records/database so that we can:
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Respond to your inquiry or quote request
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Contact you by phone, text, or email to discuss insurance products and follow up on your request
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Provide you with insurance quotes, policy information, and customer service
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Maintain records of our communications with you as required for our business and regulatory purposes
Anyone who submits their information through our Site — whether or not they ultimately become a customer — will have that information stored in our records for the purposes described above.
By submitting your phone number or email address, you consent to being contacted by Palo Verde Insurance Agency by phone, text message, or email regarding your inquiry and related insurance products. You may opt out of these communications at any time (see Section 7, "Your Choices").
4. Cookies and Website Tracking
Our Site is built and hosted on the Wix platform. We use the standard analytics and tracking tools built into Wix to understand how visitors use our Site (for example, which pages are viewed and general visitor traffic patterns). We do not currently use additional third-party advertising or tracking tools (such as Google Analytics, Facebook Pixel, or ad retargeting services) beyond what Wix provides by default.
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Wix may use cookies and similar technologies as part of its platform services. For more information about how Wix collects and processes data on sites built using its platform, please refer to Wix's Privacy Policy.
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You can control or disable cookies through your browser settings, though this may affect how parts of our Site function.
5. How We Share Your Information
We do not share, sell, or disclose your personal information to insurance carriers or any other third party for quoting or underwriting purposes without your consent. If you request a quote and we need to share your information with an insurance carrier to obtain that quote or bind a policy, we will only do so after you have given us permission to proceed.
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We may share your information in the following limited circumstances:
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With your consent — for example, when you ask us to obtain a quote from a specific carrier.
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Service providers — we use Wix to host our Site and store form submissions; Wix processes this data on our behalf as part of providing website and hosting services.
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Legal requirements — if required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Palo Verde Insurance Agency, our customers, or others.
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Business transfers — if Palo Verde Insurance Agency is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.
We do not sell your personal information to third parties.
6. Data Storage and Retention
Information submitted through our Site is stored in our business records (including our Wix-based backend) for as long as reasonably necessary to fulfill the purposes described in this Policy, respond to your inquiries, maintain business records, and comply with applicable legal, regulatory, and insurance industry recordkeeping requirements.
7. Your Choices
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Opting out of communications: You may ask to stop receiving calls, texts, or emails from us at any time by contacting admin@paloverdeinsurance.com or by replying "STOP" to text messages or "unsubscribe" to emails, where applicable.
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Accessing or deleting your information: You may contact us at admin@paloverdeinsurance.com to request access to, correction of, or deletion of the personal information we have on file for you. We will respond to reasonable requests consistent with our legal and business obligations.
8. Children's Privacy
Our Site is not directed to, and we do not knowingly collect personal information from, children under the age of 18. If we learn that we have inadvertently collected information from a child, we will delete it.
9. Security
We take reasonable measures to protect the personal information you provide to us, including relying on the security features provided by our website platform, Wix. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Changes To This Policy
We may update this Privacy Policy from time to time, including as our data collection practices evolve (for example, if we begin collecting additional information such as health or financial details for quoting purposes). We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Palo Verde Insurance Agency (Erdmann & Jaquez LLC) Email: admin@paloverdeinsurance.com Website: www.paloverdeinsurance.com
This Privacy Policy is intended to accurately describe our current data practices as a Texas-based insurance agency. As our Site and services grow — particularly if we begin collecting sensitive information such as Social Security numbers, health information, or financial data for insurance applications — this Policy will need to be updated accordingly, and additional legal review is recommended at that time.